Improving the Success of Culinary MSMEs through Product Innovation, Social Capital, and Digital Marketing: A Competitive Advantage Approach

Authors

  • Ahmad Taufiqurrahman Asy’ari Universitas Negeri Malang
  • Naswan Suharsono Universitas Negeri Malang
  • Madziatul Churiyah Universitas Negeri Malang

DOI:

https://doi.org/10.31294/widyacipta.v10i1.11576

Keywords:

Product innovation, Social capital, Digital marketing, Competitive advantage, Business success

Abstract

The increasingly competitive business environment encourages micro and small enterprises (MSEs) in the culinary sector to adapt through product innovation, strengthening social networks, and utilizing digital marketing to enhance business success. This study aims to analyze the effects of product innovation, social capital, and digital marketing on the business success of culinary-sector MSEs in Gresik Regency, as well as the role of competitive advantage as a mediating variable. This study employs a quantitative approach using a survey method and involves 377 respondents who are culinary MSE owners in Gresik Regency. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM–PLS) with SmartPLS 4. The results indicate that product innovation, social capital, and digital marketing have positive and significant effects on the business success of MSEs. Furthermore, these three variables also have positive and significant effects on competitive advantage. Competitive advantage is proven to have a positive and significant effect on business success and partially mediates the influence of product innovation, social capital, and digital marketing on business success. These findings confirm that the business success of MSEs depends not only on the availability of resources and marketing activities, but also on entrepreneurs’ ability to manage and transform innovation, social networks, and the use of digital marketing into sustainable competitive advantages that align with local market characteristics. This study provides practical implications for MSE owners and stakeholders in formulating integrated business development strategies to enhance competitiveness and business success in the culinary MSE sector.

References

Abane, J. A., Adamtey, R., & Kpeglo, R. (2024). The impact of social capital on business development in Ghana: Experiences of local-level businesses in the Kumasi Metropolitan Area. Social Sciences & Humanities Open, 9, 100775. https://doi.org/10.1016/j.ssaho.2023.100775.

Acayip, E., Kirselioglu, D., & Akel, G. (2025). Conceptual model generation of the relationship between digital marketing capability and business performance: Evidence from Turkey. International Journal of Emerging Markets. https://doi.org/10.1108/IJOEM-03-2022- 0478

Akintimehin, O. O., Eniola, E., Alabi, J., Eluyela, D. F., Okere, W., & Ozordi, E. (2019). Social Capital And Its Effect On Business Performance In The Nigeria Informal Sector.

Arista, S. W., & Hermawan, S. (2025). Improving MSME Performance Based on Digital Marketing, Intellectual Capital, Product Innovation and Competitive Advantage. Intellectual Capital ...

Asikin, M. Z., Fadilah, M. O., Saputro, W. E., Aditia, O., & Ridzki, M. M. (2024). The Influence Of Digital Marketing On Competitive Advantage And Performance of Micro, Small And Medium Enterprises. International Journal of Social Service and Research, 4(03), 963– 970. https://doi.org/10.46799/ijssr.v4i03.749

Chandra, E., Julyanthry, Rahmayanti, P. L. D., Syarifa Diah Kusuma, Rr. C., & Sudirman, A. (2022). Analyzing Business Performance from Human Capital and Social Capital with Competitive Advantage as Mediating Variable. International Journal of Economics, Business and Management Research, 06(11), 137–151. https://doi.org/10.51505/IJEBMR.2022.61110

Churiyah, M., Susanti, E., & Pratikto, H. (2021). Strategi Penguatan Daya Saing UMKM Dimasa Pandemi COVID-19. 4(2).

Dharta, F. Y., Dewi, L. K. C., Rasyid, R., Ratnawita, R., & Arwani, M. (2024). The Role of Competitive Advantage as a Mediation of Digital Marketing on Marketing Performance. International Journal of Economics Development Research (IJEDR), 5(1), 64–75.

Dinas Koperasi, Perindustrian, dan Perdagangan Kabupaten Gresik. (2023). Dinas Koperasi, Perindustrian, dan Perdagangan Kabupaten Gresik. https://diskoperindag.gresikkab.go.id/

Edeh, J., Ramos-Hidalgo, E., Rodríguez-Serrano, Á. M., & Agusti, M. A. (2025). Product innovation, new product commercialisation and competitive advantage: The role of process innovation. Technology Analysis & Strategic Management, 1–15.

Ghlichlee, B., Bayat, F., & Hatami, A. (2025). Knowledge-oriented leadership and business performance: The mediating role of intellectual capital and sustainable competitive advantage in the knowledge-intensive service industry. Journal of Intellectual Capitall 26(1), 152–173. https://doi.org/10.1108/JIC-05-2024-0161

Ismanu, S., Kusmintarti, A., & Riwajanti, N. I. (2021). The Effects of Product Innovation, Process Innovation and Government Policy on SMEs Performance: Evidence from Indonesia. The Journal of Asian Finance, Economics and Business, 8(12), 305–311. https://doi.org/10.13106/JAFEB.2021.VOL8.NO12.0305

Kadin. (2024, July 22). Menko Airlangga: Pemerintah Dukung Bentuk Kolaborasi Baru agar UMKM Indonesia Jadi Bagian Rantai Pasok Industri Global. https://www.ekon.go.id/publikasi/detail/5885/menko-airlangga-pemerintah-dukung- bentuk-kolaborasi-baru-agar-umkm-indonesia-jadi-bagian-rantai-pasok-industri-global

Larios-Francia, R. P., & Ferasso, M. (2023). The relationship between innovation and performance in MSMEs: The case of the wearing apparel sector in emerging countries. Journal of Open Innovation: Technology, Market, and Complexity, 9(1), 100018. https://doi.org/10.1016/j.joitmc.2023.100018

Maulana, R., Danial, R. D. M., & Nurmala, R. (2024). The Influence Of Competitive Advantage, Entrepreneurial Orientation And Product Innovation On Business Success. Dinasti

International Journal of Economics, Finance & Accounting, 5(4), 4419–4429. https://doi.org/10.38035/dijefa.v5i4.3141

Maziriri, E. T. (2020). Green packaging and green advertising as precursors of competitive advantage and business performance among manufacturing small and medium enterprises in South Africa. Cogent Business & Management, 7(1), 1719586. https://doi.org/10.1080/23311975.2020.1719586

Muis, I. (2025). Does Competitive Advantage Mediate the Relationship between Innovation and Business Performance?

Mushi, H. M. (2024). Digital marketing strategies and SMEs performance in Tanzania: Insights, impact, and implications. Cogent Business & Management, 11(1), 2415533. https://doi.org/10.1080/23311975.2024.2415533

Naruetharadhol, P., Boonmee, K., & Hengboriboon, L. (2023). Business event innovativeness and social capital enhancing competitive advantage. Cogent Social Sciences, 9(1), 2233254.

Paul, & Amin. (2024). Building networks for success: The impact of social capital on business performance. Strategic Direction, 41(1), 18–19. https://doi.org/10.1108/SD-12-2024-0277.

Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. simon and schuster.

Putri, V. W., & Yuniawan, A. (2016). Organizational Effectiveness: Social Capital and Competitive Advantage Approach. Jurnal Dinamika Manajemen, 7(1), 76. https://doi.org/10.15294/jdm.v7i1.5761.

Ramadani, V., Hisrich, R. D., Abazi-Alili, H., Dana, L.-P., Panthi, L., & Abazi-Bexheti, L. (2019). Product innovation and firm performance in transition economies: A multi-stage estimation approach. Technological Forecasting and Social Change, 140, 271–280. https://doi.org/10.1016/j.techfore.2018.12.010

Riyanto, A. D. (2025). Hootsuite (We are Social): Data Digital Indonesia. https://andi.link/hootsuite-we-are-social-data-digital-indonesia-2025/ Rogers, E. (2003). Diffusion of Innovations 5th. Free press.

Suharsono, N. (2015). Pendidikan Kewirausahaan Berbasis Umkm Untuk Mengembangkan Budaya Kewirausahaan Di Perguruan Tinggi. JPI (Jurnal Pendidikan Indonesia), 4(1). https://doi.org/10.23887/jpi-undiksha.v4i1.4892.

Syurwana, Azis, M., & Bado, B. (2022). Competitive Advantage as a Mediation of Competence and Entrepreneurial Orientation in Business Success: An Empirical Evidence from Indonesia. Asian Journal of Business and Management, 10(3). https://doi.org/10.24203/ajbm.v10i3.6999

Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319–1350.

Tharao, Y. M. N., Ndegwa, J., & Kiriri, P. (2023). Influence of Structural Social Capital on Competitive Advantage in Life Assurance Companies in Kenya. The University Journal. https://doi.org/10.59952/tuj.v5i3.267

Wu, C.-W., Botella-Carrubi, D., & Blanco-González-Tejero, C. (2024). The empirical study of digital marketing strategy and performance in small and medium-sized enterprises (SMEs). Technological Forecasting and Social Change, 200, 123142.

Downloads

Published

2026-02-18

Issue

Section

Articles