Strategi Komunikasi Customer Service PT. Bhinneka Sangkuriang Transport Dalam Menangani Keluhan Pelanggan. Media Komunikasi Efektif, [S. l.], v. 3, n. 1, p. 1–11, 2026. Disponível em: https://jurnal.bsi.ac.id/index.php/mke/article/view/12264. Acesso em: 25 may. 2026.