Komunikasi Organisasi Ombudsman RI Perwakilan Sumatera Selatan dalam Pelayanan Pengaduan Masyarakat di Kota Palembang. J-IKA, [S. l.], v. 13, n. 1, p. 50–59, 2026. DOI: 10.31294/jika.v13i1.12616. Disponível em: https://jurnal.bsi.ac.id/index.php/jika/article/view/12616. Acesso em: 24 may. 2026.