Performance Evaluation of RESTful API in Sales Target Monitoring System for Direct Sales and Sales Canvassers
DOI:
https://doi.org/10.31294/Keywords:
RESTful API, Sales Monitoring, Agile MethodologyAbstract
In an increasingly competitive digital era, manual sales target monitoring often leads to delayed information and inefficiency in decision-making. This research aims to develop a web and mobile-based sales target monitoring system integrated with RESTful API to enhance the efficiency of monitoring the performance of direct sales and sales canvassers. The system is developed using the Laravel framework for the back-end and Flutter for the mobile application, with Agile methodology applied in the development process. Testing is conducted using the Black Box Testing method to ensure the accuracy of system functionalities, including user authentication, sales data management, and sales target monitoring. Additionally, load testing is performed using Apache JMeter with scenarios of 500, 750, and 1000 users. The test results show that the system has stable performance with an average response time of 758 ms for 500 users, 762 ms for 750 users, and 880 ms for 1000 users, all below the threshold of 900 ms. The error rate is recorded at 0.00%, and the system throughput exceeds the set target, indicating the system's reliability in handling simultaneous user requests. The conclusion of this research shows that the implementation of RESTful API in the sales monitoring system can improve operational efficiency, enable real-time data exchange, and support faster, data-driven decision-making. As a recommendation, further development could include broader integration with mobile applications and the implementation of AI-based analytics for sales strategy optimization.
Downloads
References
Abbas, R., Sultan, Z., & Bhatti, S. N. (2017). Comparative Study of Load Testing Tools: Apache JMeter, HP LoadRunner, Microsoft Visual Studio (TFS), Siege. Sukkur IBA Journal of Computing and Mathematical Sciences, 1(2), 102–108. https://doi.org/10.30537/sjcms.v1i2.24
Adriana N Dugbartey, & Olalekan Kehinde. (2025). Optimizing project delivery through agile methodologies: Balancing speed, collaboration and stakeholder engagement. World Journal of Advanced Research and Reviews, 25(1), 1237–1257. https://doi.org/10.30574/wjarr.2025.25.1.0193
Akhtar Ariq, M., Hanggara Putra Anwar, N., & Aulia Rahma, S. (2023). Dampak Digitalisasi Terhadap Bisnis Dan Perdagangan. Journal of Comprehensive Science (JCS), 2(6), 1801–1816. https://doi.org/10.59188/jcs.v2i6.401
Djutalov, R., Irham, M., Putra, A. D., Elistiawan, A., & Syah, R. F. (2024). Agile Methodology in Web and Mobile Based App of Tracer Study and Career Center. Brilliance: Research of Artificial Intelligence, 4(1), 453–462. https://doi.org/10.47709/brilliance.v4i1.4372
Eko Septian, D., & Hutabri, E. (2024). Optimasi Sistem Akuntansi Berbasis Web dengan Integrasi RESTful API: Studi Kasus pada PT Segara Catur Perkasa dalam Bidang Pemanduan dan Penundaan Kapal Menggunakan Metode Scrum. Jurnal Informasi Dan Teknologi, 70–79. https://doi.org/10.60083/jidt.v6i1.476
Fadillah, I. Z., & Komalasari, R. (2024). Rancang Bangun Sistem Informasi Manajemen Operation OLT Aktual dan Ter-Integrasi. TeknoIS : Jurnal Ilmiah Teknologi Informasi Dan Sains, 14(1), 80–90. https://doi.org/10.36350/jbs.v14i1.234
Friwaldi, R. D., & Widiono, S. (2024). Optimization of Direct Sales and Sales Canvasser Sales Target Monitoring With RESTful API Implementation on Web-Based Monitoring System. Journal of Applied Informatics and Computing, 8(2), 623–630. https://doi.org/10.30871/jaic.v8i2.8644
Halim, M., & Aspirandi, R. M. (2023). Peran Akuntansi Manajemen Strategik Terhadap Pengambilan Keputusan Bisnis Melalui Analisis Big Data Dan Artificial Intelligence: Suatu Studi Literature Review. JIAI (Jurnal Ilmiah Akuntansi Indonesia), 8(1), 110–128. https://doi.org/10.32528/jiai.v8i1.11878
Hussien, H. S., Mhd Salim, M. H., Mat Nayan, N., Ijab, M. T., Julita, A. R. B., Mukhtar, Z., Shahril, M. S., Ramli, N. F. L., & Omar, A. M. (2024). Development Of Student-Centered Graduate Supervision Management System Based On Agile Methodology. Journal of Information System and Technology Management, 9(36), 53–66. https://doi.org/10.35631/JISTM.936004
Ikhwanuzaki, M. F., & Handayani, I. (2024). Implementasi Web Service Menggunakan Restful Api pada Aplikasi Pemesanan Sarung Goyor Suhutex. Jurnal Riset Dan Aplikasi Mahasiswa Informatika (JRAMI), 5(1), 191–199. https://doi.org/10.30998/jrami.v5i1.10486
Iqbal, M., & Nurwati, N. (2023). Penerapan Sistem Terintegrasi Menggunakan Restful Api Pada Dealer Management System Panca Niaga Sei Piring. Journal Of Science And Social Research, 6(1), 219. https://doi.org/10.54314/jssr.v6i1.1161
Jiang, Z. M., & Hassan, A. E. (2015). A Survey on Load Testing of Large-Scale Software Systems. IEEE Transactions on Software Engineering, 41(11), 1091–1118. https://doi.org/10.1109/TSE.2015.2445340
Karjono, K., Diah Kusumawati, E., Karmanis, K., & Kusumaningrum, D. (2024). Transformasi Pemasaran Industri Logistik Dalam Meningkatkan Efisiensi Dan Keunggulan Kompetitif. Majalah Ilmiah Bahari Jogja, 22(2), 125–136. https://doi.org/10.33489/mibj.v22i2.364
Nugroho, A., Syaifudin, R., & Fauziawan, A. I. (2024). Analisis Dampak Keamanan IoT dan Integrasi Sistem Informasi terhadap Perlindungan Data dan Kinerja Operasional di Perusahaan Telekomunikasi Yogyakarta. Jurnal Multidisiplin West Science, 3(05), 611–623. https://doi.org/10.58812/jmws.v3i05.1197
Ostrand, T. (2002). Black‐Box Testing. In Encyclopedia of Software Engineering. Wiley. https://doi.org/10.1002/0471028959.sof022
Pratama Bukhari, A., Hafidz, R., & Prio Pamungkas, R. W. (2024). Analisis Business Intelligence Data Penjualan Pt Ambulance Pintar 2021. JatI (Jurnal Mahasiswa Teknik Informatika), 8(4), 7184–7189. https://doi.org/10.36040/jati.v8i4.10141
Ramadani, A. (2021). Strategi Pemasaran. https://doi.org/10.31219/osf.io/68v59
Saeed, U., & Amjad, M. A. (2010). BLACK BOX TESTING STRATEGIES FOR FUNCTIONAL TESTING: ISTQB: Black Box testing Strategies used in Financial Industry for Functional testing.
Sigit Auliana, & Iis Nuraisah. (2021). Integrasi Strategis Sumber Daya Manusia Untuk Kinerja Organisasi. Jurnal Bina Bangsa Ekonomika, 14(1), 79–92. https://doi.org/10.46306/jbbe.v14i1.60
Untung Supriadi. (2024). Menghadapi Tantangan Era Digital: Inovasi dalam Manajemen Pemasaran untuk Perusahaan Tradisional. JPNM Jurnal Pustaka Nusantara Multidisiplin, 2(1). https://doi.org/10.59945/jpnm.v2i1.138
Wono, H. Y., Supriaddin, N., Amin, F., Indriastuti, Y., & Sufa, S. A. (2023). Media Sosial, Literasi Digital, Dan Inovasi Bisnis Trikotomi Baru Dalam Manajemen Strategi. Branding: Jurnal Manajemen Dan Bisnis, 2(1). https://doi.org/10.15575/jb.v2i1.29329
Zhen, Z. (2024). Research and Practice of Agile Software Development Methods. Applied and Computational Engineering, 114(1), 186–190. https://doi.org/10.54254/2755-2721/2024.18284
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Suyud Widiono, Restian Dwi Friwaldi, Afwan Anggara (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
