Analisa Pengaruh Electronic Word Of Mouth pada Media Sosial Terhadap Keputusan Pembelian

Authors

  • tri santoso Universitas Nusa Mandiri
  • Dewi Susilowati Universitas Bina Sarana Informatika

DOI:

https://doi.org/10.31294/profitabilitas.v1i2.596

Keywords:

Electronic Word of Mouth, Keputusan Pembelian, Kecantikan

Abstract

The beauty industry is currently dominating the Indonesian market, beauty brands are competing to win the hearts of beauty product lovers. Presenting various new innovations to attract customers. Advances in technology, making various kinds of information we can easily get quickly by accessing the internet. The lifestyles of the Indonesian people are increasingly changing, especially due to the impact of the Covid-19 pandemic. The purpose of this study was to determine whether there was an influence of Electronic Word of Mouth on social media on purchasing decisions for Avoskin skincare products. In this study, the method used is a quantitative method with a sample of 100 respondents. Collecting data to be tested, by distributing online questionnaires. Hypothesis testing in this study uses normality test, classical assumption test, partial t test, simultaneous f test, and multiple regression analysis. With a significant value of of 5% or 0.05 and using SPSS 25 as a test tool. Based on the results of this study, it is known that there is a 33.6% effect on Electronic Word of Mouth conducted on social media on purchasing decisions for Avoskin consumers, and the dimensions contained in Electronic Word of Mouth are intensity, valence of opinion, and content. each has an influence on purchasing decisions.

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Published

2021-12-28