Bender, George Wilhelm. “Strategi Komunikasi Krisis Pertamina Pada Kasus Viral BBM Pertamax Merusak Kendaraan”. Jurnal Public Relations (J-PR) 5, no. 2 (February 15, 2025): 50-56. Accessed March 7, 2025. http://jurnal.bsi.ac.id/index.php/jpr/article/view/8216.